At RJ Plumber, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our plumbing services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, and address provided when you contact us, request a quote, or book a service.
- Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our website.
- Payment Information: If applicable, payment details when you make a purchase or pay for a service (processed securely through third-party payment gateways).
2. How We Use Your Information
RJ Plumber uses your information to:
- Provide and manage our plumbing services.
- Respond to your inquiries and service requests.
- Send appointment confirmations, invoices, or follow-up messages.
- Improve our website and customer experience.
- Communicate promotions or updates (only if you opt-in).
3. How We Protect Your Information
We use secure servers, encrypted connections, and updated technologies to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored safely and accessed only by authorized personnel.
4. Sharing Your Information
We do not sell, trade, or rent users’ personal information.
We may share limited information with:
- Service providers or contractors who assist in operations (under confidentiality agreements).
- Legal authorities if required by law or to protect our rights and safety.
5. Cookies and Tracking
Our website may use cookies to enhance user experience and analyze site traffic. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask for correction or deletion of your information.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at contact@rjplumber.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
RJ Plumber
📧 Email: contact@rjplumber.com
📞 Phone: +1 321 342 0094